Privacy Policy

Last Updated: October 2026

At Sunpride Solar, accessible from sunpridesolar.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Sunpride Solar and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Contact Details: When you request a solar estimate, book a site survey, or contact us via our website, we collect your Name, Phone Number (including WhatsApp), Email Address, and Installation City/Area.
• Energy Requirements: To provide accurate quotations, we may collect data regarding your property type (Residential/Commercial) and your average monthly electricity bill.
• Communication Records: If you contact us directly via email, phone, or WhatsApp, we may keep a record of that correspondence to better serve your solar needs.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services.
• Calculate custom solar capacity estimates based on your electricity bills.
• Communicate with you directly (via Phone or WhatsApp) to arrange free site surveys and technical consultations.
• Assist you with official government paperwork, including the PM Surya Ghar: Muft Bijli Yojana subsidy applications and Discom Net-Metering approvals.
• Send you emails regarding your quotes, invoices, and post-installation warranty support.

3. Government Subsidies & Third-Party Sharing

We value your trust and do not sell your personal data to marketing agencies. However, because Sunpride Solar assists customers in claiming the Central Government subsidies (PM Surya Ghar), we may be required to submit your provided information (such as Name, Address, and Electricity Consumer Number) to official government portals and local Telangana Discoms solely for the purpose of processing your subsidy and net-metering approvals.

4. Log Files and Cookies

Sunpride Solar follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, and tracking users' movement on the website to improve user experience.

5. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you. You may also request that we correct any information you believe is inaccurate or request that we erase your personal data under certain conditions. To exercise these rights, please contact us at our Hyderabad headquarters.